Very helpful over the phone on point as to giving information and setting up service. Where other Ford dealers fail (Germain) this dealership does not.

Rough staff always take good care of us

Roush Ford always has excellent customer service. Every person in the building in every department is extremely friendly and helpful. Conversations are always an open book and had without any bearing around the bush. Every time I speak with someone from Roush I know I am getting the whole truth and speaking to a kind person.

I now have F-150 number 4 that I purchased from Roush Ford over the years and every time my experience is better and better. That F-150 Lightning at MSRP is my dream car that came true.

Roush ford was very nice and helpful (especially Kristian, salesperson) trying to help make a deal that was doomed from the start. In the end it didn't work out but they never gave up trying and spending time with me making me feel very comfortable ( I hate car shopping). I highly recommend Roush for everything! thanks again

James was an excellent salesman. Finance manager was very efficient. very nice experience at Roush Ford

Kristian was amazing with helping me sell my Ford. I tried multiple places to take it off my hands but because I wasn’t trading it in and just wanted to outright sell it, everyone turned away and wasted my time. Kristian said on our initial phone call that it could be done, and he made it happen. The process was so much quicker than I was expecting so I’m ecstatic. These guys value your time and are fair and honest. Super appreciated.

Everyone at roush ford is so helpful, but the reason we continue coming here for service is because of your service advisor Travis. We have brought our ford vehicles here for service for years because we know that Travis will always go out of his way to take care of us fully. His kindness and authenticity really makes a huge difference, and we appreciate his help every time.

Everyone was very polite and friendly. I called ahead about a vehicle, and it was prepped and ready for a test drive. The sale was the fasted that I have ever encountered. No drawn-out sales pitches. Thank you to the entire team. Keith

They were very informative worked around my schedule for the appointment they were honest and didn't try to upsell me on anything . I would definitely recommend Roush Ford over Ricart Ford where I bought my last two trucks. Roush Ford earned a new customer with me.

Absolutely the best place! They made everything easy! The buying process was fast and the staff were very caring and patient. I would recommend this place to absolutely anyone!!

Absolutely the best place! They made everything easy! The buying process was fast and the staff were very caring and patient. I would recommend this place to absolutely anyone!!

Great experience with the Roush Ford Team. Bedell was extremely knowledgeable and patient.

Randy was great! Talked through text and phone and had an hour drive to the dealership. When I got there Randy had the vehicle ready for me to test drive and was not a pushy salesman. Previously have been buying my vehicles from Beautownsend Ford in Vandalia, Ohio but I will make the drive to Columbus for any future purchases. Great experience!

Job well done, got me taken care of without the long waiting for your car to be completed

The staff were attentive and very friendly Derren has been assisting me for almost a month and he?s been excellent on keeping me properly updated and doing everything he can to facilitate great service

The staff were attentive and very friendly Derren has been assisting me for almost a month and he’s been excellent on keeping me properly updated and doing everything he can to facilitate great service

Jerry was fantastic! No pressure to purchase our new Ford Escape, even though we drove home with it that day. Derek was also fantastic! The entire experience was pleasant and we will definitely keep them in mind for our next Ford!

Very helpful, knowledgeable and got me in and out in a timely manner!!

We had a great experience with Rouch Ford. After visiting a few other dealership brands and being told prices were marked up quite a lot, falsely told they had new vehicles available for purchase, and other difficulties, Rouch Ford was a breath of fresh air. Mike B was easy to work with, patient with our two small children, and made the process of purchasing as smooth as possible. He was able to offer what we wanted on our trade-in with no hassle, and was able to fit us with a truck that met every one of our needs. We absolutely would go back and appreciate how friendly, efficient and accommodating our visit was. We love our new truck, and so do the kids :)

Great experience as always with sales team at Roush... We have bought sight unseen from out of state a number of times and they ace every part of the process of ordering through delivery. Thanks!

Roush Ford made our buying experience a pleasure. Randy Cheadle did a wonderful job throughout the buying process as well. I highly recommend Roush Ford and Randy for your next Ford purchase or Ford custom order vehicle!

Had a great experience buying from Roush! Handled it all over the phone, and they even delivered the car to my house 2 hours away.

It's so pleasant at Roush Ford. James is so nice! He is very polite, very kind and very professional. He made the whole process very simple and gave me a perfect deal. James considered my feelings very much. It's so happy to do business with James! Definitely worth my 14 hours drive from Florida. Thank you very much James!! Take care! Will come back if had a chance.

Had a wonderful experience at Roush Ford. Randy and Ken were great to work with, very laid back and no pressure. The process of buying my Bronco was fast and a good experience. This was my first time buying from Roush Ford and I will be buying my next Ford here too.