Roush Ford Employment Opportunities

Roush Ford is a 100% employee owned company and Top Rated Auto Dealership in Hilliard, Ohio.  We take pride in providing our customers the finest customer experience in all departments of our dealership.  Roush Ford is a FIVE time Top Workplace award recipient!  We take pride in not only our customers, but our employees as well. 

Job Openings

EVENING CASHIER

Benefits:

  1. Company paid Short Term Disability Pay, including maternity
  2. Company paid Basic Life Insurance
  3. Insurance Benefits include: Health, Vision and Dental Insurance, Long Term Disability, Flexible Spending, Aflac, Legal and Identity Theft Coverage
  4. Paid Time Off
  5. Employee Stock Ownership Plan
  6. Promote from within company
  7. Starting rate $11.00

Basic Function: The cashier position is accountable for error-free payment processing, and friendly interactions with customers.

Principal Accountabilities:

1. Receive payments by cash, check, credit card, debit cards, or gift card

2. Ensure that there is sufficient cash in the cash drawer

3. Efficiently operate computer system to process payments

4. Maintain correct balances on all transactions

5. Issue receipts, refunds, or change due to customers

6. Maintain a clean checkout area

7. Communicate company policies and procedures to customers

Desired Qualifications: General clerical experience. Must be detail oriented, with excellent customer interaction skills. Must be able to sit for extended periods. Must submit for a background check and drug screen.

Must be available to work Monday - Thursday 11 am-8 pm & Saturdays 8 am- 4 pm

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QUICK CHANGE TECHNICIAN

Benefits:
  1. Company paid Short Term Disability Pay
  2. Company paid Basic Life Insurance
  3. Insurance Benefits include: Health, Vision and Dental Insurance, Long Term Disability, Flexible Spending, Aflac, Legal and Identity Theft Coverage
  4. Paid Time Off
  5. Employee Stock Ownership Plan
  6. Promote from within company

JOB SUMMARY:

To maintain Ford, Lincoln and Mercury vehicles for customers.

ESSENTIAL FUNCTIONS:

  1. Change engine oil and filters on all models of Ford, Lincoln and Mercury vehicles.
  2. Repair leaking tires.
  3. Replace lights and windshield wipers.
  4. Complete multi-point inspections.
  5. Wash and vacuum vehicles.
  6. Clean and maintain shop.

 

REQUIREMENTS:

· Hold a valid driver's license with less than 4 points.

· Submit to a drug screening and background check.

· Team oriented, flexible and focused on maintaining a high level of customer service.

· Willingness to accept night and weekend hours.

· Monday-Thursday 11 am- 8 pm, Friday 9 am-6 pm, every other Saturday 8 am- 4 pm

· Physically able to lift 85lbs.

· Starting rate $10.50/hr.

 

ENVIROMENTAL CONDITIONS:

  1. Exposure to moving parts.
  2. Exposure to grease, chemicals, dust, dirt, and the heat and cold of the outdoors.
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SERVICE ADVISOR

Benefits:

  1. Company paid Short Term Disability Pay, including maternity
  2. Company paid Basic Life Insurance
  3. Insurance Benefits include:  Health, Vision and Dental Insurance, Long Term Disability, Flexible Spending, Aflac, Legal and Identity Theft Coverage
  4. Paid Time Off
  5. Employee Stock Ownership Plan
  6. Promote from within company
  7. Starting rate $17, varies with experience

What are the requirements for Service Advisor? 

  • High School diploma or equivalent 
  • Proven ability to provide an exceptional customer experience 
  • Ability to set and achieve targeted goals 
  • Ability to thrive in a fast-paced environment with many priorities 
  • Prior service experience preferred but not required 

·        Demonstrated communication and interpersonal skills 

·        Organization and follow-up skills 

·        Experience and desire to work with technology 

·        Valid in-state driver's license and have and maintain an acceptable, safe driving record.

·        Subject to background and drug test.  

·        40 to 50 hours a week

·        Shift 1 Hours:  8-6 Monday thru Thursday and 8-6pm (close) on Fridays and every other Saturday 7:45am-4pm (close)

·        Shift 2 Hours:  10-8 (close) Monday thru Thursday and 8-6pm (close) on Fridays and every other Saturday 7:45am-4pm (close)

 

Position Overview 
The position of a Roush Ford Service Advisor is to go above and beyond for our customers coming in for service. Using exceptional face-to-face customer service and relation skills, we build a foundation for lifetime customers.  Our Service Advisors are the best in the business here at Roush Ford, and we exceed expectations with every customer we encounter.


What are the day-to-day responsibilities? 

  • Greeting, and helping customer drop their vehicle off for service in a timely manner
  • Determining vehicle needs based on customer information
  • Producing repair orders for customers with full transparency including cost and time estimates 
  • Communicating frequently with Technicians and Parts Associates to ensure timely completion of work 
  • Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed 
  • Creating a great vehicle delivery experience for the Customer 
  • Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information 
  • Providing an exceptional customer experience to drive loyalty
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SERVICE PORTER

Position Overview 

The position of a Roush Ford Service Porter is to go above and beyond for our customers coming in for service.   Take direction from Service Advisors in relation to customer's vehicle. 


Who Would I Interact With? 
This position interacts daily with Customers, Service Advisor, Parts Associates, Service Manager, Sales Associates and Managers, just to name a few. 

What are some of the day-to-day responsibilities? 

·         Dress service customer cars with disposable floor mats & plastic seat lining.

·         Drive service customer cars through the car wash.

·         Retrieve customers' car when ready for pick up.

·         Park customers' car when dropped off for service.

·         Check tire pressure and fill with air if needed.

·         Change wiper blades as needed for customers.

·         Top off washer fluid as needed.

·          Be available to work Monday - Saturday.

·         Sweep, mop and clean the service area as needed.

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PART-TIME RECEPTIONIST

Benefits:

  • Paid Time Off
  • Employee Stock Ownership Plan
  • Promote from within company
  • Starting at $10.00 an hour

Essential Functions:

  • Answers the main telephone system to direct calls appropriately, screen, provide information and take messages.
  • Customer Service- Knowledge of principles and processes for providing excellent customer service.
  • Provide information about the Company to callers such as location of dealership, employee's location in the dealership, and services provided at the dealership.
  • File, scan and maintain records files; searches files and records for readily identifiable information as directed.
  • Works closely with co-workers to coordinate breaks, lunches and time off.
  • Performs other duties as deemed necessary by supervisor.

 

Qualifications:

  • Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
  • Speaking- Talking to others to convey information clearly and effectively. Ability to speak in a clear and understandable manner.
  • Service Orientation- Actively looking for ways to help the customer.
  • Friendly, cooperative manner and a good team spirit.
  • Ability to interact with tact and discretion with customers, supervisors, employees and the general public.
  • Ability to plan, organize, use a computer and related software, and other office equipment.
  • One year of clerical work experience preferred
  • Monday-Thursday 4:00 pm-8:00 pm, Friday 9:00 am-6:00 pm
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Apprentice Body Shop Technician

Benefits

  • Company paid Short Term Disability Pay
  • Company paid Basic Life Insurance
  • Insurance Benefits include: Health, Vision and Dental Insurance, Long Term Disability, Flexible Spending, Aflac, Legal and Identity Theft Coverage
  • Paid Time Off
  • Employee purchase and service discounts
  • Employee Stock Ownership Plan
  • Fantastic earning potential

Position Overview

Body Shop Technicians are essential to achieve quality work on customer vehicles in our Body Shop. We are a team and expect our employees to go above and beyond the call of duty for our customers and their vehicle service needs. You'll take direction from Body Shop Associates regarding the needs of our customers and our shop. Must be capable of working in a fast paced, sometimes hectic environment.

Requirements:

· Team oriented, flexible and focused on maintaining high level of quality in all aspects of refinishing processes, with proper equipment and safe practices

· Schedules can vary, currently between 7a - 6p Mon - Friday.

· Physically able to lift 85lbs

· Tools required to perform above mentioned collision repairs (Company provides frame bench, welders, torch, alignment machine and A/C machine)

· Comply with all OSHA, EPA, Personal Protective Equipment and Safety regulations

· Keep a clean environment and clean tools

· A passion and aptitude for collision repair technologies

· Hold a valid driver's license with less than 4 points

· Submit to a drug screening and background check

 

What are the day-to-day responsibilities?

  • Quality repair to our customer's vehicles
  • Examine/blue print damaged vehicles to list all damages
  • Remove upholstery, accessories, electrical and hydraulic window-and-seat-operating equipment, and trim to gain access to vehicle body and fenders
  • Use of a dolly to remove dents
  • Filling depressions with body filler
  • Remove any and all body parts of the vehicle, using wrenches and cutting torch
  • Bolt/weld on replacement parts
  • Straighten automobile frames, using a pneumatic frame straightening machine
  • File, grind and sand repaired surfaces, using power tools and hand tools
  • Aim headlights, align wheels, and bleed hydraulic brake system
  • Prime a block surfaces after performing body repairs
  • Repair or replace defective mechanical parts
  • I-Car certification is a plus

 

Environmental Conditions:

  1. Exposure to moving parts
  2. Exposure to grease, chemicals, dust, dirt and the heat/cold of the outdoors

 

Roush Ford is committed to a policy of Equal Employment Opportunity and will not discriminate on any legally protected basis, including, but not limited to, race, age, color, sex, marital status, national origin, citizenship, ancestry, physical or mental disability or veteran status.

 

 
Apply for Position

Parts Counter (Full-Time)

Roush Ford is a 100% employee owned company and Top Rated Auto Dealership in Hilliard, Ohio. We take pride in providing our customers the finest customer experience in all departments of our dealership. We are a five-time Top Workplace awarded recipient. We take pride in not only our customers, but our employees and are currently looking to expand our Parts Team. 

Benefits 
• Company paid Short Term Disability Pay (including maternity leave) 
• Company paid Basic Life Insurance 
• Insurance Benefits include: Health, Vision and Dental Insurance, Long Term Disability, Flexible Spending, Aflac, Legal and Identity Theft Coverage 
• Paid Time Off 
• Employee purchase and service discounts 
• Employee Stock Ownership Plan 
• Promote from within company 
• Rate varies upon experience but starting at $14/hour 

Parts Counter Position Overview 
The position of a Roush Ford Parts Counter Person is to go above and beyond for our customers coming in to purchase genuine Ford Parts at the retail counter, service customer vehicles that require parts, our service technicians and advisors as well as our new and used vehicle sales departments. 
Position Requirements 
• Automotive Parts Experience required; Ford Experience is preferred. 
• Ability to use parts department computer system. 
• Knowledge of Inventory control processes. 
• Good Communication skills. 
• High School Diploma or Equivalent. 
• Must have a valid driver's license. 
• Must be 18 years or older and be authorized to work in the U.S. 

What are some of the day-to-day responsibilities? 
• Be friendly, professional and efficient when working with all customers, both on the phone and in person. 
• Be available to work five days a week including Saturday; varying hours. 
• Maintain the parts department in a clean and organized manner. 
• Promptly meet and assist both retail guests, technicians and other internal customers. 
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system. 
• Must be skilled at listening, problem solving and communication. 
• Energetic, enthusiastic and team oriented. 
• Answer phone calls, providing price quotes and other information. 
• Ensure that incoming inventory is stocked in the correct location. 

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally protected basis, including, but not limited to, race, age, color, sex, marital status, national origin, citizenship, ancestry, physical or mental disability or veteran status.
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Contact

Roush Ford

5575 Keim Circle
Directions Columbus, OH 43228

  • Sales: (888) 380-0264
  • Service: (866) 853-0090
  • Parts: (866) 796-5158

Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed
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